Terms of Service
Last updated: June 9, 2025
Use of Website
By accessing or purchasing from MotoFactory.com, you agree to use this website in compliance with all applicable laws and regulations. You may not use our products or services for any unlawful or unauthorized purpose.
Product Information
We strive to ensure all product listings are accurate. However, we do not guarantee that descriptions, pricing, or availability are always error-free. MotoFactory reserves the right to correct any errors or inaccuracies and to change or update information at any time without prior notice.
Orders & Payments
Orders are subject to acceptance and availability. We reserve the right to cancel or refund any order at our sole discretion. By placing an order, you confirm that your payment details are valid and that you are authorized to use them.
Shipping & Delivery
Shipping timeframes are estimates and not guaranteed. Once your order has been shipped, MotoFactory is not responsible for delays, loss, or damage caused while in transit.
For high-value shipments, we may add signature confirmation and insurance at our discretion to help ensure your order arrives safely. We understand this may cause minor inconvenience and appreciate your understanding as we prioritize secure delivery.
If your package arrives damaged, please document it with photos and contact the shipping carrier as soon as possible. While claims must be processed through the carrier, our team is here to assist you through the process if needed.
Returns & Exchanges
Please refer to our Return & Refund Policy for full details on eligibility, timeframes, and restocking fees.
https://www.motofactoryparts.com/pages/return-policy
Limitation of Liability
MotoFactory shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of any product purchased from our site, including improper installation or unauthorized modifications.
Race Use Disclaimer
Some performance parts sold by MotoFactory — including exhausts, tuning modules, and emissions-related components — are intended for race use only and not legal for street use unless explicitly stated.
Buyers are solely responsible for ensuring compliance with local, state, and federal laws. MotoFactory assumes no liability for misuse or non-compliant installation of race-use products.
CALIFORNIA CUSTOMERS:
By placing any order with MotoFactory, you agree to our policies and terms as stated during checkout. You also affirm that you have obtained prior approval from your local governing body to possess these items for sanctioned off-highway use only. All items sold on this site are considered for show or race use only. Any items shipped into the state of California are to be used only in compliance with your local laws and regulations.
MotoFactory is in no way responsible for any unauthorized or illegal use of performance parts. We strongly insist that all exhaust and ECU tuning products be used strictly within the legal regulations of your state or racing organization. We do not condone the unlawful use of any race-use-only parts on public roads.